Privacy Policy

Effective Date: Nov 1, 2024

This Privacy Policy describes how [Your Company Name] ("we," "us," or "our") collects, uses, and discloses your information when you use our website and mobile application (collectively, the "Services").

Information We Collect

We collect several types of information for various purposes to improve our Services to you.

Personal Information

We may collect certain personally identifiable information ("Personal Information") when you use the Services. This may include but is not limited to:

Contact information: name, email address, phone number (used to create your account, send important updates, and contact you)
Account information: username, password, profile picture (hashed and salted for security) (used for login and account management)
Demographic information: country, language, industry (used to personalize your experience and deliver relevant content)
Self-assessment information: skills, experience, career goals (used to help you assess your skills and find relevant upskilling opportunities)
Payment information: credit card and other payment details (processed through a secure third-party payment processor)
Content: You may upload content, such as CV, assessments, comments, messages.

Non-Personal Information

We also collect non-personally identifiable information ("Non-Personal Information") that does not directly identify an individual user. This may include but is not limited to:

Usage data: browsing history, search queries, app usage data (used to understand how you interact with the Services and improve functionality)
Device information: device type, operating system, IP address (used for security purposes and to improve compatibility)
Log data: date and time of access, referring URL (used for troubleshooting and analyzing website traffic)

How We Collect Information

We collect information through various methods:

When you create an account or register for the Services
When you use the Services, including browsing the website, using the app, taking self-assessments
When you make a purchase or payment through the Services
When you submit feedback or contact us

Third-Party Services

We utilize various third-party services to enhance your experience and provide functionalities. These third parties may collect information governed by their own privacy policies. We encourage you to review their policies for more information.

Analytics: We use services like Google Analytics to understand how users interact with the Services. These services may collect Non-Personal Information about your activity on the Services (e.g., pages visited, features used). This information helps us improve the overall user experience and functionality of the Services.
Email Marketing: We may use platforms like MailChimp to send newsletters and marketing emails with updates about the AI field, job opportunities, and our Services. You can unsubscribe from these emails at any time by clicking the "unsubscribe" link at the bottom of the email. We will not share your email address with any third parties for their marketing purposes without your consent.
Advertising: We may use advertising platforms like Google Ads to display targeted ads relevant to your interests in AI, learning and career development. These platforms may collect Non-Personal Information about your browsing habits and interests on the Services. You can opt-out of interest-based advertising by visiting the Digital Advertising Alliance website (https://digitaladvertisingalliance.org/blog-terms/youradchoices?page=3).
Payments: We utilize secure payment processors like PayPal to handle transactions. These processors collect your payment information (e.g., credit card details) for processing the payment. We do not store your full payment information ourselves.

Use of Information

We use the information we collect for various purposes to improve and deliver the best possible experience:

To provide and maintain the Services, including creating your account, allowing you to take self-assessments, and connect you with relevant job opportunities.
To personalize your experience by tailoring content and recommendations based on your interests and goals.
To improve the Services by analyzing usage data and user feedback to identify areas for improvement.
To send you marketing and promotional communications (with your consent) about updates in the field, job opportunities, and our Services. You can opt-out of receiving these communications at any time.
To respond to your inquiries and requests for support or information.
To process your payments securely for any purchases made through the Services.
To comply with legal and regulatory requirements, such as tax laws or responding to court orders.

Sharing Your Information

We may share your information with third parties in the following circumstances:

With Your Consent: We may share your information with your consent or at your direction.
Service Providers: We may share your information with service providers who perform services on our behalf, such as hosting, analytics, email marketing, advertising, and payment processing.
Legal Requirements: We may disclose your information if required by law or in response to a legal request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your information to the new owner.

Legal Basis for Processing

For Users in the European Economic Area (EEA):

We process your Personal Information based on the following legal grounds:

Consent: You have consented to the processing of your Personal Information for a specific purpose, such as receiving marketing communications.
Contract: The processing is necessary to perform a contract with you or to fulfill your requests, such as creating your account and allowing you to use the Services.
Legal Obligations: We are required by law to process your Personal Information, such as for tax purposes or complying with law enforcement requests.
Legitimate Interests: We process your Personal Information for our legitimate interests, such as improving the Services, providing you with relevant content and job recommendations, and preventing fraud. We will only process your information for our legitimate interests in a way that does not unduly impact your rights and freedoms.

Your Rights under GDPR and CCPA/CPRA

If you are a resident of the EEA or California, you have certain rights regarding your Personal Information:

Right to Access: You have the right to request access to your Personal Information and a copy of the data we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate Personal Information we hold about you.
Right to Erasure: You have the right to request that we erase your Personal Information, subject to certain exceptions, such as legal obligations to retain the data.
Right to Restriction of Processing: You have the right to request that we restrict the processing of your Personal Information, meaning we can only store it but not use it further.
Right to Object: You can object to the processing of your Personal Information for marketing purposes.
Right to Data Portability: You have the right to request that we transfer your Personal Information to another controller, in a machine-readable format.

To exercise any of these rights, please contact us using the information given at the end of this policy document.

California Residents - CCPA/CPRA Specifics

California residents have the right to opt-out of the sale of their Personal Information. We use third-party services that may collect your Personal Information for advertising purposes. You can exercise your right to opt-out of interest-based advertising by visiting the Digital Advertising Alliance website (https://digitaladvertisingalliance.org/blog-terms/youradchoices?page=3).

CalOPPA Compliance

We comply with the California Online Privacy Protection Act (CalOPPA) and do not sell your Personal Information with third parties for their direct marketing purposes

CAN-SPAM Act Compliance

The CAN-SPAM Act is a United States law that sets the rules for commercial email and protects users from unsolicited messages. We comply with the CAN-SPAM Act in the following ways:

We will not send you marketing emails unless you have given us your express consent. You can give your consent by signing up for our newsletter, registering for an account, or checking a box indicating your desire to receive emails from us.
We will always identify ourselves in the "From" line of our emails. This will clearly show who the email is from and avoid any misleading sender information.
We will always include a clear and easy-to-use unsubscribe mechanism in our emails. This will allow you to opt-out of receiving future emails from us at any time. You can unsubscribe by clicking on the "unsubscribe" link at the bottom of our emails.
We will honor your unsubscribe requests promptly. We will process your unsubscribe request within 10 business days of receiving it.

Security

We take reasonable measures to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. These measures include but are not limited to:

Implementing secure coding practices
Using industry-standard encryption methods
Restricting access to Personal Information to authorized personnel only
Regularly monitoring our systems for vulnerabilities

However, no internet or electronic storage system is completely secure. Therefore, we cannot guarantee the absolute security of your information. We will notify you in the event of a security breach involving your Personal Information in accordance with applicable laws.

Data Retention

We will retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy. For example, we will retain your account information for as long as your account is active. We will also retain your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Our Services are not directed to children under the age of 18. We do not knowingly collect Personal Information from children under 18. If you are a parent or guardian and you believe your child has provided us with Personal Information, please contact us. We will take steps to delete the information from our servers.

International Transfer

Your information, including Personal Information, may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your own country. However, we will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. This includes entering into standard contractual clauses with third-party service providers located outside your jurisdiction.

Do Not Track

Some browsers offer a "Do Not Track" ("DNT") signal that indicates your preference not to have your online activity tracked and collected. Because the implementation of DNT signals is not yet uniform, we do not currently respond to DNT signals.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

If there are any questions regarding this privacy policy, you may contact us using the information below.

Radixduo Private Limited (Deep Tech Stars)
No 1, 9th Cross, RMV Extension,
Bengaluru, India – 560080

Email: info@deeptechstars.com